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Spanish Content Moderation Associate

  • Location: Dublin, Dublin, Ireland
  • Type: Permanent
  • Job #21782

Spanish Content Moderation Associate (Mexican)

Based in Dublin, our client is a world leader in providing consulting, information technology and outsourcing services. This company continue to grow and expand their dynamic team and are currently looking for a Content Moderation Associate to join them on a permanent contract.

The ideal candidate must speak English and Mexican Spanish fluently. Recent graduates will also be considered.

Job Reference: BBBH 21782

What will a Spanish Content Moderation Associate do?

  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed.
  • Examples of corrective measures will include calling up a B2B customer to verify information and additional online research.
  • Make outbound phone contact with clients in a courteous, professional, and efficient manner.
  • There is no selling involved in this position however a substantial amount of phone calls are required with a purpose of obtaining information.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.
  • Follow all compliance and security measures relating to client data.
  • Act on process transactions and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly quality & productivity targets.
  • Adhere to process norms and structure.
  • Adapt to a fast-paced environment with frequent business updates.

What does the Ideal Candidate look like?

  • Fluent English and Mexican Spanish

Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!

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Please don't hesitate to contact any of our team with any questions you may have on Email: info@allenrec.com or Phone: +353 1 6694040.

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