Senior Account Manager
Based in the heart of Dublin’s Silicon Docks (Dublin 2), our client has been at the forefront in changing the internet and online technologies as we know it.
This will be a hybrid working role between remote and onsite.
They require an Account Manager with 4+ years of experience in an account management/sales experience, to join them on a contract until March 2024.
Job Reference: BBBH 23401
What will a Senior Account Manager do?
- Deliver full pieces from the team’s strategic plan for managed accounts such as identifying customer needs, campaign or product implementation, optimization, product adoption and expansion, and core account hygiene with minimal assistance.
- Develop and pitch opportunities for key clients (e.g., campaigns, MTMs, brilliant basics).
- Take ownership for driving/delivering against the book of business revenue objectives and contributes to team success.
- Plan and execute prioritized work in strategic plan for managed accounts, selecting appropriate methods to most effectively achieve plan objectives.
- Troubleshoot customer problems with minimal assistance and triage when necessary.
- Identify and recommend creative ways to improve resolving defined problems via selection of better methods/tools.
- Support the identification of customer needs and translate their objectives into the right upsell solutions that can help clients meet KPIs.
- Work within one or more teams to support sales strategy development and implementation, opportunity sizing, pitching, and deployment of solutions to customers.
- Develop relationships with supported customers, acting as a point of contact for customers/agencies.
- Demonstrate full working knowledge of supported industry or vertical, and an understanding of their product and technology developments (e.g., certification via certain Sales Mastery belts).
- Exercise working knowledge of translating customer objectives into action.
What does the Ideal Candidate look like?
- 4+ years’ experience in an account management/sales experience
- Experience upselling products and optimising large accounts
- Experience with Google Ads/Products
- Previous experience working with retail clients desirable
Benefits?
- 25 days paid holidays plus bank holidays
- Tax Saver Travel tickets
- Bike to work scheme
- Employee referral scheme
Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!
OR
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Please don’t hesitate to contact any of our team with any questions you may have on Email: [email protected] or Phone: +353 1 6694040
