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Risk Operations Specialist (Mandarin Speaking)

  • Location: Dublin 4, Dublin, Ireland
  • Type: Temporary
  • Job #21277

Risk Operations Specialist

Our client is a leading international ICT and smart devices provider and is looking to hire a Risk Operations Specialist with 2+ years’ experience with risk management/risk analysis to join their expanding team in Dublin on a 12-month contract with a view for an extension.

Our client is currently conducting all interviews online and are onboarding all new workers remotely.

Job Reference: BBBH 21277

Your role will involve

  • Conduct daily risk operations tasks, such as screening of transactions, management of risk alerts and cases.
  • Order management, such as holding orders, processing refunds and cancellations.
  • Communicating with customers and relevant internal functions.
  • Monitor payment trends such as increased declined transactions, decreased sales volumes and emerging risks. Investigate and take action to mitigate exposures.
  • Enter data associated with suspect and confirmed fraud cases into risk system block lists.
  • Dispute management, chargebacks handling and processing.
  • Counterparty back-office system administration.
  • Review confirmed fraud data as received from acquirers, locate related transactions and linked user accounts, and take action to mitigate risk such as update risk block lists, suspend or terminate user accounts.
  • Collaborate with internal departments and experts, such as Finance, Treasury, IT, Business Development.
  • Input into formulation of risk strategies and tactics.
  • Risk reporting and statistics – creation of performance reports and written updates.
  • Maintaining accurate records.
  • Other administrative or ad hoc tasks as required to meet the needs of the business.

You must have as a minimum

  • 2+ years’ experience with risk management/risk analysis.
  • Fluent Mandarin
  • Bachelor’s degree in finance, technology, mathematics, sciences desired but not essential.

Good to have:

  • Native fluency in Mandarin highly appreciated


  • Highly competitive salary and bonus.
  • Share options.
  • Pension.
  • Healthcare contributions.

Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!


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