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IT Support Engineer (2nd Line)

  • Location: Zaventem, Flemish Brabant Province, Belgium
  • Type: Contract
  • Job #24990

Seeking a motivated IT Support Engineer (2nd line) with 3+ years of experience in providing support to a company’s infrastructure system and applications to join our client’s team in Brussels, Belgium.

As an IT Support Engineer, you will be responsible for executing various technical operations and being the point of contact in case of IT problems. You will ensure the daily functioning of the company’s infrastructure system and applications for users internal and/or external concerned.

Employment Type: 4 months day rate contract    
Day Rate: up to €450 daily
Working model: Onsite 5 days a week.
Office Location: Brussels, Belgium 
Job Reference: BBBH 24990

Responsibilities:

  • Provide support to users, in particular on the basis of the available documentation and transfer requests to a 3rd line in the event of questions that are beyond its scope in order to offer a fast and friendly service responding to ICT questions and problems of users.
  • Execute various technical operations and be the point of contact in case of IT problems (as 2nd line of support) to ensure the daily functioning of the company’s infrastructure system and applications for users internal and/or external concerned.
  • Ensure the daily functioning of the company’s infrastructure system and applications for users internal and/or external concerned.
  • Provide fast and friendly service responding to ICT questions and problems of users.

Requirements:

  • 3+ years of experience in a similar role providing support to a company’s infrastructure system and applications.
  • Relevant technical skills such as:
  1. Windows (server / workstation / O365) & Azure Cloud basics
  2. Linux / Solaris
  3. VMWare & VCS Networks / Firewall / BigIP (Cisco Nexus, Paloalto, F5)
  • Security (certificates, PKI, etc.)
  • Monitoring tools such as MonitorNow, CA-spectrum, Nagios, Icinga.
  • Familiar with Service Now task / incident tracking tools (or equivalent).
  • Ability to work different shifts as required including weekends.

Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!
OR
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Please don’t hesitate to contact any of our team with any questions you may have on Email: [email protected] or Phone: +3223202897

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