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Graduate Support Engineer – Part Time

  • Location: D4, Dublin, Ireland
  • Remote: Remote
  • Type: Temporary
  • Job #21968

Graduate Support Engineer (part-time)

Our client a leading, international internet services provider is looking to hire a Graduate Support Engineer to join their expanding team in Dublin 4 on a Hybrid basis. 

This is an excellent opportunity to work as part of a 24/7 team to monitor issues across our client’s mobile services (applications, networks, databases), working closely with System Engineering teams in order to escalate issues as needed.

This is an initial 6 month contract.   Please note this role will involve evening, night and weekend work, as monitoring is required on a 24/7 basis.

Our client is currently conducting all interviews online and are onboarding all new workers remotely. 

Job Reference: BBBH20839

Your role will involve:

  • Collaborate with System Engineers, to communicate any issues that need to be dealt with
  • Work with other global monitoring teams, to ensure alignment in terms of process and strategy
  • Develop and deliver regular reports on alerting metrics
  • Continuously look for ways to improve the Monitoring operational process
  • Provide ad-hoc support to System Engineering team, where needed
  • Work in a 24/7 capacity. This role will involve regular scheduled night work, in a shift rota system

The ideal candidate

  • Bachelor’s Degree in Computer Science / Telecommunications or equivalent experience as a monitoring engineer in a SaaS / PaaS environment (e.g. AWS/Salesforce), with focus day to day service management.
  • Experience operating in a Linux environment


  • Understanding of DevOps environment, and the different roles in a SRE team
  • Experience of standard industry monitoring tools (e.g. Zabbix etc) would be a competitive advantage
  • Experience in network technologies (e.g. TCP/IP, DNS, WAN routing) would assist in this role


  • A very competitive salary
  • Performance bonuses
  • 25 days annual leave.
  • Superb Dublin City location close to all amenities and transport.
  • Laptop, mobile etc.
  • Plus other usual benefits.


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