Skip to content

German Content Moderation Associate

  • Location: Dublin, Dublin, Ireland
  • Type: Permanent
  • Job #20861

German Content Moderation Associate

Based in Dublin, our client is a world leader in providing consulting, information technology and outsourcing services. This company continue to grow and expand their dynamic team and are currently looking for a German Content Moderation Associate to join them on a permanent contract.

The ideal candidate will be a bilingual candidate (English + German), preferably a graduate in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment.

Job Reference: BBBH 20861

What will a German Content Moderation Associate do?

  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed.
  • Examples of corrective measures will include calling up a B2B customer to verify information and additional online research.
  • Make outbound phone contact with clients in a courteous, professional, and efficient manner.
  • There is no selling involved in this position however a substantial amount of phone calls are required with a purpose of obtaining information.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.
  • Follow all compliance and security measures relating to client data.
  • Act on process transactions and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly quality & productivity targets.
  • Adhere to process norms and structure.
  • Adapt to a fast-paced environment with frequent business updates.

What does the Ideal Candidate look like?

  • 0-3 years in content review/moderation OR customer service within a multinational.
  • Fluent English and German.

Still interested in this opportunity?
Submit your CV (in a Microsoft Word format) today!
OR
Perhaps this role didn't fully fit your criteria, not to worry – we have many similar roles advertised on our website – www.allenrec.com
Please don't hesitate to contact any of our team with any questions you may have on Email: info@allenrec.com or Phone: +353 1 6694040.

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

Not attracting the right candidates or pulling through enough volume with your job ads? Our free service, Allen Intro, can help.

Click here to find out how we can improve your ad performance, completely free.