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Danish Content Moderation Associate

  • Location: D2, Dublin, Ireland
  • Type: Permanent
  • Job #20864

Danish Content Moderation Associate

Based in Dublin, our client is a world leader in providing consulting, information technology and outsourcing services. This company continue to grow and expand their dynamic team and are currently looking for a Danish Content Moderation Associate to join them on a permanent basis.

You will be part of a rapidly growing multilingual team, that will be working onsite with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project.

Job Reference: BBBH 20864

What will a Danish Content Moderation Associate do?

  • Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify information and additional online research.
  • Make outbound phone contact with clients in a courteous, professional and efficient manner. There is no selling involved in this position however a substantial amount of phone calls are required with a purpose of obtaining information.
  • Process and raise required requests/transactions and make sound decisions related to customer requirements.
  • Follow all compliance and security measures relating to client data.
  • Take action on process transactions and handle the same with proper research.
  • Adhere to process quality metrics and strive to exceed the monthly quality & productivity targets.
  • Adhere to process norms and structure.
  • Adapt to a fast-paced environment with frequent business updates.

What does the Ideal Candidate look like?

  • 0-3 years in content review/moderation OR customer service within a multinational
  • Fluent English and Danish

Still interested in this opportunity?

Submit your CV (in a Microsoft Word format) today!
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