Arabic Client Support Analyst
Based in Dublin, our client is a world leader in providing consulting, information technology and outsourcing services. This company continue to grow and expand their dynamic team and are currently looking for an Arabic Client Support Analyst to join them on a permanent contract.
The ideal candidate will be fluent in Arabic and English and have 1 to 3 years working in a service/customer service/sales organization.
Job Reference: BBBH 21117
What will an Arabic Client Support Analyst do?
- Focus on working closely with internal Sales and Account Management teams as well as external clients, including small businesses and agencies to assist with operational tasks.
- This position will be challenged with having to balance the day-to day service/support of customers, while also identifying innovative ways to solve problems upstream identify gaps in processes.
- Understanding social media campaigns and supporting bugs and invoicing, have an appetite for research and gathering data insights and the ability to use that to evolve client advertising platforms.
- A high level of comfort working with cross functional partners, and a strong analytical mindset.
- A passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies.
What does the Ideal Candidate look like?
- 1 to 3 years working in a service/customer service/sales organization.
- Fluent in Arabic and English (Written & Oral).
- Must have exceptional grammar and typing accuracy skills – experience with business communication.
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