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Account Coordinator – French

  • Location: Dublin, Dublin, Ireland
  • Type: Temporary
  • Job #22214

Account Coordinator – French 

Our client is one of the most famous names in the IT industry who have for several decades been pioneers in the industry, remaining as one of the world’s top IT companies and employers. With an EMEA Headquarters in Dublin 18, they continuously improve work processes, employee experience and the tools they use to be successful. 

They are looking for a Account Coordinator with French with at least 1+ years of search or digital mark experience and ideally 2+ years working in a sales or customer service organization/role, to join them immediately for an 11-month assignment.?  

You will support Account Managers and Account Executives by triaging, assigning and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolve client and stakeholder escalations related to bulk implementation of search optimizations and feature adoption. 

Our client is currently conducting all interviews online and is onboarding all new workers remotely. 

Job Reference: BBBH 22214 

What will the Account Coordinator do? 
 

  • Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimisations and customer account analysis, PowerBI dashboard creation and account admin 
  • Serve as an inter-team point of contact, gathering escalation information and client/business impact as needed to send escalations from internal teams to partner teams to resolve client issues quickly and professionally 
  • Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues
  • Effectively follow process and guidelines 
  • Review account health and provide proactive search optimizations
  • Coordinate with team members to manage daily team workload and schedules
  • Help foster innovation in tools and processes to make the team more effective and efficient
  • Stay up to date with new product releases and reporting functionality. 

What does the Ideal Candidate look like? 

  • Readiness and capability to learn search engine marketing
  • Critical thinker who is organized and can make decision based on clear priorities
  • Problem solver and multitasker who can partner well with other teams
  • Collaborative teammate who can build successful team relationships with partners
  • Excellent written and verbal communication skills
  • Flexible and able to quickly adapt to changing business needs and processes
  • Positive and creative ‘can do’ attitude with a strong work ethic
  • Self-motivated and willing to contribute ideas
  • Native fluency in French and fluency in English  

Good to have:

  • Microsoft Advertising Certification or equivalent
  • Experienced using Excel to analyze information, including data manipulation, VLookups, creating and using pivot tables, and data analysis
  • Experience using Microsoft Office tools (Excel, PowerBI, Outlook, Word, PPT)
  • 1+ years search or digital media experience
  • 2+ years working in a sales or customer service organization/role  

Benefits? 

  • The company has consistently been voted one of the best large companies to work for in Ireland.
  • Great onsite subsidized canteen with top class food.
  • On-site parking and close to Luas and bus links.
  • Very flexible and grown-up working environment.
  • A diverse multicultural environment.
  • 25 days annual leave (pro-rata) per annum plus paid bank holidays. 

 

Still interested in this opportunity? 
Submit your CV (in a Microsoft Word format) today! 

OR 
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Perhaps this role didn't fully fit your criteria, not to worry – we have many similar roles advertised on our website – www.allenrec.com 
 
Please don't hesitate to contact any of our team with any questions you may have on Email: info@allenrec.com or Phone: +353 1 6694040 

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